Before you start
Make sure you have all of the following:
- Your Instagram account is a Business account
- Your Instagram is connected to the correct Facebook Page
- You are an admin on that Facebook Page
If you have not set this up yet, watch the setup video first -How to Connect Instagram to a Facebook Business Page.
Step-by-step: Connect your accounts in Vidovo
1) Open Social Integrations in Vidovo
- Log in to Vidovo
- Go to your Creator Profile
- Open Social Integrations
2) Connect with Facebook
- Scroll down and click Connect with Facebook
- Click Continue as (your name)
3) Choose the right Facebook Page
- Select the Facebook Page that matches the Instagram you use for:
- UGC work
4) Confirm the correct Page + Instagram account
On the permissions screen, double check that you selected:
- The correct Facebook Page (this is the page used for ads)
- The correct Instagram account connected to that Page
5) Review and Save
- Review the Vidovo Content Access Request
- Click Save
6) Confirm the connection
You’ll be redirected back to Vidovo with a success message.
- Click Continue
7) Select your Instagram account in Vidovo
- Scroll down and click Select Account
- Make sure the correct Instagram account is selected
What you unlock after connecting
Once connected, Vidovo can verify your accounts and enable campaign features like:
- Instagram whitelisting
- Partnership ads
- Additional campaign eligibility (depending on the brand)
Troubleshooting (most common fixes)
If something isn’t working, check these first:
- Your Instagram is set to a Business account
- Your Instagram is connected to the correct Facebook Page
- You are an admin on that Facebook Page
If it still won’t connect:
- Disconnect and reconnect the Facebook Page inside Instagram/Meta settings
- Refresh Vidovo and try again